virgo168 Privacy Policy
This page describes what we collect when you use virgo168 and how we keep that data protected. We at virgo168 take your privacy seriously—we collect only the information necessary to operate our platform, process payments, verify your account, and comply with applicable law. We do not sell your data to third parties, and we encrypt all sensitive information.
Our data handling practices apply to users across all supported regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. Whether you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, your payment details are handled securely and stored only as long as needed for verification and withdrawal purposes. This policy covers what we collect, how we use it, your rights, and how to contact us if you have questions.
What We Collect on virgo168
We collect information in two broad categories: data you give us directly, and data we collect automatically when you use virgo168.
Data you provide: When you register, we collect your email address, full name, date of birth, and phone number. During account verification (KYC), we may request an identity document or proof of address. When you deposit, we collect payment method details (e.g., your e-wallet or bank account identifier). We store these details securely and use them only for account verification, fraud prevention, and withdrawal processing.
Data we collect automatically: When you use virgo168, we log your IP address, browser type, device type, and approximate location (country/region level only). We track your gameplay activity—which games you play, your stake sizes, session duration, and results. We use cookies and similar technologies to remember your preferences and keep you logged in. We do not track you outside virgo168's platform.
- Account Data
- Email, name, date of birth, phone, identity document (if provided). Used for account access, verification, and support.
- Payment Data
- Payment method details for deposits and withdrawals. Handled by secure third-party processors; we store only transaction records.
- Activity Data
- Game history, stakes, results, session timestamps. Used to detect fraud, calculate promotions, and improve our platform.
- Technical Data
- IP address, device type, browser, country. Used for security, fraud prevention, and support troubleshooting.
How We Use Your Data on virgo168
We use your data for specific purposes:
- Account management: We verify your identity, process your login, and manage your balance and transactions.
- Payments: We process deposits and withdrawals using your payment method. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, bank partners) receive only the information needed to complete the transaction.
- Fraud and security: We monitor for suspicious activity, detect cheating, and prevent account compromise. This includes reviewing login patterns, repeated failed logins, and unusual stake sizes.
- Promotions: We calculate your eligibility for welcome offers, weekly cashback, seasonal bonuses, and referral rewards based on your activity. We do not share your data with partners to market unrelated products.
- Compliance: We comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may retain data longer than needed for gameplay if local law requires it.
- Support: We use your email and phone to respond to your questions or account concerns.
Third Parties and Data Sharing on virgo168
We do not sell your data to third parties. However, we do share data with trusted service providers who help us operate virgo168:
- Payment processors: e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive payment details to process deposits and withdrawals. Each handles data according to their own privacy policy.
- Hosting and cloud providers: Our servers may sit outside your jurisdiction. Your data is encrypted in transit and at rest, so providers cannot read it without encryption keys we control.
- Fraud and compliance vendors: We may use third-party services to detect fraud and verify compliance with local regulations. These vendors sign confidentiality agreements and use your data only for that purpose.
- Legal requirements: We may disclose your data if required by law, court order, or government authority. We will notify you of such requests unless we are legally prohibited from doing so.
Your Rights and Data Security on virgo168
We protect your data with industry-standard encryption (SSL/TLS) for all connections between your device and virgo168. Sensitive data such as passwords and payment details are hashed or encrypted before storage. We use multi-factor authentication (two-factor authentication / 2FA) to prevent unauthorised account access.
Depending on your jurisdiction, you may have rights to access, correct, or delete your data. To exercise these rights, contact our support team. We will respond within a reasonable timeframe. You can also update your account settings yourself—change your password, update your email or phone, or download your transaction history—without contacting us.
If you believe your virgo168 account has been compromised, use our password-reset tool immediately or contact support. We can help you regain control and review suspicious activity. We do not charge for data-access or deletion requests made in good faith.
Cookies and Tracking on virgo168
We use cookies to keep you logged in, remember your preferences, and track your activity on virgo168. A cookie is a small file stored on your device; it helps us recognise you when you return to our site. You can disable cookies in your browser settings, but virgo168 may not work correctly without them.
We do not use cookies to track you on other websites. We do not share cookie data with advertisers. If you clear your browser cookies, you will need to log in again next time you visit virgo168.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, new features, or legal requirements. If we make material changes, we will notify you via email or by posting a notice on virgo168 before the change takes effect. Your continued use of virgo168 after such changes means you accept the updated policy.
Contact Us About Privacy on virgo168
If you have questions about this privacy policy, your data, or how we handle your information on virgo168, reach out to our support team. You can contact us via in-app messaging, email, or the contact form in your account dashboard. We aim to respond to privacy inquiries within a reasonable timeframe.
Our services are available only where local law permits. If you believe virgo168 is collecting or using your data in violation of applicable privacy law, you may also contact your local data-protection authority or privacy regulator for assistance.